Coordinate every cleaning-service job from referral to confirmed completion.
Homora connects realtor referrals, customer bookings, service packages, schedules, cleaning teams, job progress, customer communication and partner commissions in one fulfilment workflow.
Built for: Residential customers, referral partners and service teams
Homora is currently operating at pilot stage. Service coverage, partner participation and platform capabilities are confirmed for each engagement.
Who it is for
Built around Homora customers.
- 01
Residential customers
Households booking a move-in or deep clean with a clear scope and time slot.
- 02
Realtor referral partners
Agents referring cleaning work and tracking the outcome of each referral.
- 03
Service teams
Cleaning crews receiving assignments, schedules and job details.
Core problems
Operational problems this product is designed to resolve.
The points where fragmented information, unclear responsibility and manual coordination slow the work down.
- 01
Referrals arrive by phone and message with no shared record.
- 02
Bookings and team availability are reconciled manually.
- 03
Job scope is not documented, so completion is disputed.
- 04
Referral partners cannot see whether their referral converted.
- 05
Customer updates depend on someone remembering to send them.
Capabilities
Capabilities organised around the work.
Explore what the product covers by the part of the operation it supports.
Booking & packages
- Service package selection
- Property size and scope details
- Booking requests and confirmation
- Time-slot selection
- Pricing per package
- Service package selection
- Property size and scope details
- Booking requests and confirmation
- Time-slot selection
- Pricing per package
- Team and crew records
- Availability and scheduling
- Job assignment
- Daily schedule views
- Reassignment handling
- Job status tracking
- Completion confirmation
- Job notes and issues
- Customer notifications
- Post-service follow-up
- Referral partner records
- Referral submission and tracking
- Conversion status
- Commission calculation
- Partner activity summaries
Workflow
How the work moves through the system.
01
Referral
A realtor partner submits a referral with property and customer details.
02
Booking
The customer confirms the service package, scope and time slot.
03
Assignment
A cleaning team is assigned based on availability and job type.
04
Fulfilment
Job status, notes and issues are recorded through to completion.
05
Close out
Completion is confirmed, the customer is updated and commission is calculated.
Operational controls
Control access without losing operational visibility.
Roles, permissions and data separation are treated as requirements, not configuration afterthoughts.
Partner boundaries
Referral partners see the status of their own referrals only.
Team access
Crews receive the job detail required to deliver the service.
Customer records
Contact and property information stays scoped to the service operation.
Next step
Discuss Homora with Zexfa.
Tell us how your organisation operates today, and we will map the product, configuration and any additional capabilities required.